If you’ve ever had patients, ask:
You’re not alone. In fact, uncertainty around coverage is one of the top reasons patients delay booking appointments.
This article breaks down the essentials of what most Canadian private health plans cover—so you can educate patients and help them use the benefits they’re already paying for.
✅ Typically Covered by most group health plans
📝 Tip: Encourage patients to check their plan online or through their HR department
✅ Widely Covered as part of extended health benefits
📝 Tip: Promote how physio helps with injury recovery, posture, chronic pain, and post-surgery care
✅ Consistently Covered, especially for musculoskeletal conditions
📝 Tip: Use direct billing to reduce patient out-of-pocket expenses upfront
🚫 “If I haven’t used my benefits this year, they roll over.”
→ False. Most reset annually on Dec 31.
🚫 “All clinics offer direct billing.”
→ False. Only those enrolled with TELUS Health, ProviderConnect, or specific insurers.
🚫 “I need to be injured to claim coverage.”
→ False. Preventative and wellness care is often covered.
Your role isn’t just to treat—it’s to educate.
CTA: Share this with your patients — and help them make informed, empowered health decisions.
Most people want care—they just need clarity.
Let’s remove the confusion around insurance and become partners in their wellness journey.
RMTClinic.Net — Helping Patients Understand Their Coverage & Find the Right Care.